Category Archives: Consumer Controlled Conversations

2010 TREND: Consumers don’t need your help to “express themselves” online. Now, they want to talk about YOU.

Pictures Speak Louder (Part 2)

As we mentioned in yesterday’s post, Instagram has proven to be an extremely simple, seamless technology for users and marketers alike. As a result, over 200 savvy brands have figured out how to use this app to solicit input into … Continue reading

Pictures Speak Louder

In our 10 trends for 2012, we introduced the idea that, while it’s currently fashionable to encourage every brand to become a media channel, not everyone has the resources (or the authority) to sustain a steady stream of unique content. … Continue reading

POTTY POSTING – You Know You Make Me Wanna Klout

It’s Potty Posting time! Need a refresher on the purpose of the Potty Posting? Yes or no, here you go. These monthly articles take a humorous, yet informative, approach to emerging cultural trends, new technologies, and innovative marketing tactics. And … Continue reading

OMG! Your Klout is Showing!

Twitter, Facebook, LinkedIn, YouTube and more—oh my! Social media is hyperactive word of mouth, only there are so many mouths talking you need a way to know how your brand is influencing and who it is reaching. It’s not new … Continue reading

Word-of-Mouth: Who’s Talking and What Are They Talking About?

The true magic of word-of mouth marketing lies in the social currency that a simple, creative, portable idea can give a consumer. The devil’s in the details. Subtleties and nuances make the difference between programs that create engaged consumers versus … Continue reading

Upshot Smartshot #7: Twitterphobics Anonymous

Have no fear, help is here! No longer shall there be marketers who fear Twitter! The video above is the latest installment in our Upshot Smartshot webinar series, and complements our recent Potty Posting that introduced the concept of marketers … Continue reading

POTTY POSTING – Twitterphobics Anonymous

[Be sure to check out our accompanying 15-minute Smartshot video! It's live at j.mp/twitterphobics!] Twitterphobia affects over 83.72% of marketers* in the US every year. We’ve seen the devastation it causes. We’ve heard your cries for a cure. And, we’ve … Continue reading

SXSWrapup: That’s a Wrap!

We hope you’ve derived a ton of smarts from our (admittedly long) coverage of SXSW Interactive 2011. If you missed any of our posts, we’ve got links to every one of our SXSWrapups below.

SXSWrapup (Part 8): Is Crowdsourcing the Problem or the Solution?

[Here's the latest installment in our continuing coverage of SXSW Interactive 2011.] Crowdsourcing’s been an understandably controversial topic over the past few years, leading to heated debates about whether the wisdom of the crowd is superior or inferior to the … Continue reading

SXSWrapup (Part 7): New Weapons in the War on Whiners

After completing yesterday’s basic training, today we’ll get fully embedded in the War on Whiners, figuring out exactly what brands should be doing when it’s time to fire back. But, perhaps your first question isn’t how to respond; maybe you’re … Continue reading