Checking-in with foursquare

With Facebook recently unveiling their own location-based service, the press has itself in a tizzy trying to wrap its head around the impending arrival of the year of location.

Y’know, the one we called out back in March. But no worries, we’re glad you’re all coming around. In fact, we’re going to spend the next couple of posts sorting out the marketing implications these recent announcements, because we’re just that nice.

The reigning mayor of the location-based space continues to be foursquare, which recently hit its 3 millionth user. foursquare has maintained their lead over other location-based players largely because of their willingness to partner with broad range of marketers, who often end up promoting the service in their own ad campaigns (such as VH1′s foursquare commercial). To get us in the mood for tackling this location-mania, left break down a few foursquare marketing applications from the past few months.

Skeptics of location-based services always start with the same question: what’s the point of checking-in? Of course, the answer depends on a number of things, including whether the venue is offering a particularly compelling incentive. For retailers, rewarding check-ins and mayorships are clearly the low hanging fruit for LBS involvement. Radio Shack started providing 10% off of purchases for anyone who checks-in, and 20% off for each store’s mayor. In return, the chain essentially gets free advertising in the form of a peer recommendation. Likewise, Chili’s restaurants figured out that free chips & salsa are a small price to pay for getting their guests to broadcast each visit to their social networks. But, Kona Grill took this one step further with their Swarm Parties, playing off the badge that foursquare users earn when they check-in to events with 50 or more attendees. Kona encouraged these swarms to hit their restaurants by offering special items during the gatherings, and of course, provided them free of charge for the current foursquare mayor. Again, the free advertising angle is a pretty sweet deal for the restaurant: if they get 50+ diners broadcasting their attendance to their social networks at the same time, the potential reach is certainly worth the price of giving away a few meals (not to mention getting 50+ customers in the door!).

The Six Flags theme parks are also pretty darn good at getting people to check-in, thanks to a wide variety of promotions and incentives. For instance, whoever is still holding the mayorship of each park on September 7th will win a season pass (looks like you’d better take work off for the next week!), while anyone who checks in 10+ times will get a virtual badge and an entry in a sweepstakes for a 2011 front-of-each-line pass. We like the fact that Six Flags has staggered these promotions to appeal to different levels of foursquare users. After all, only one person gets to be the mayor, but anyone with a season pass has a shot at 10 check-ins. Six Flags also uses the often-ignored “tips” section for each park to communicate additional deals (e.g. bring a Coke can for 2-for-1 weekday admission) and tips to improve the visitor’s experience (e.g. where to find bathrooms with short lines).

Speaking of fun stuff on foursquare, we’re a bit perplexed why more brands haven’t used foursquare to provide a digital twist on the ol’ scavenger hunt. One of the few examples we’ve seen was Jimmy Choo using the service to give away shoes as part of an entertaining treasure hunt. Jimmy Choo shoes would “check in” at various foursquare locations, and anyone following the brand could hustle down to the spot to try to locate the pair first. Finders, keepers!

Checking-in at live events is nothing new – or at least, it isn’t new for readers ’round here. Heck, if you can get a variety of badges for checking-in at the Today show’s live concerts, shouldn’t every event offer this simple form of recognition? Why yes, yes they should. But, we like the fact that the Today show is introducing the concept of location-based check-ins to a different demographic than, say, the folks attending the Banksy movie. For these services to continue to grow, an introduction via trusted names like Today will make the transition much smoother for new users.

Phew. Consider yourself checked-in to foursquare. Of course, we’ve overlooked plenty of examples, too. If you’ve seen some fancy foursquare integrations that aren’t listed here, please share them in the comments below!